Support archive: FAQ and tutorials

This is an archive page, kept for reference. For current assistance please visit the Support page.

Frequently asked questions

How many minutes of video can a recordable DVD hold?

You need to determine a few important factors: the capacity of the disc (e.g. 4.7 GB or 8.5 GB) and the quality, or MPEG-2 bitrate, of the video and audio to be burned. The old site offered a practical table in which the first three factors could be changed to estimate, with good approximation, the capacity of the DVD in minutes. Notes on the table:

• DVD capacity in GB: the value universally stated by disc manufacturers. For example, 4.7 GB corresponds to 4.38 GB actually addressable.
• Audio bitrate 1500 kbit/s: the data rate of uncompressed PCM/WAV audio, useful for DVD authoring programs that do not support compressed audio.

Tips and tutorials

The old support area organised tips and tutorials by product, with a search by keyword, part number or product name. Their content has not been recovered; many discussions and how-tos were published on the IVS Forum.

Support resources on the old site

• IVS Forum: online support and subscription to the IVS e-News.
• Drivers and software: drivers, software fixes and updates.
• Known problems: solutions to the most common technical problems.
• Manuals and technical documentation.
• Warranties and RMA.

These pages are kept as historical references; for current assistance please visit the Support page.